Payment Methods

We accept these following forms of payment:

• PayPal

If you experience any problems with your payment please contact our online customer service via email support@wlmouse.com

 

FAQ:

1.Do I have to pay extra fees If I purchase the items?

It depends on your payment method. If you are paying for your order with an international bank card, the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge foreign conversion fees. Please contact your bank or card issuer for any questions regarding these fees.

2.When will my order be arranged after the payment?

After receiving the payment, WLMOUSE will arrange shipping in 2-3 workdays if the item is in stock. For those that are out of stock, our customer service will contact you by email.

3.How long does a refund take to process?

Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer.

4.Is my Personal Payment Profile secure?

We understand that online transaction security is very important. We will take all necessary security measures to protect your credit card and Paypal account.

If you have problems submitting your credit card payment you can contact support@wlmouse.com for help. When you contact Customer Service you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.