Shipping & Delivery

CHINA SHIPPING

WLmouse ships from CHINA.

Orders are usually processed within 2 days and we offer worldwide shipping!
Usual shipping time is about 7-15 days!

Shipping Timeframe

Confirmed orders are typically processed for shipping within 2-3 business days. If your order includes a pre-ordered product, it will ship once all products are in stock. You will receive a shipping notification via email once your order is ready to be dispatched.

Shipping Carriers

Your order may be delivered via UPS, Yunexpress, 4PX or DHL, etc.depending on the best option available at the time the order is fulfilled.

Delivery Duration

Shipping from China: Estimated to take 7-15 business days.

If your location is a non-continental U.S. island or a rural area, your delivery is expected delivery to take several additional days.

If there are flight delays, customs inspections, or other force majeure factors, delivery times may be extended accordingly.

Shipping Coverage

United States; Canada. However, there are exceptions, such as delivery being unavailable to US military zones APO, AP, FPO, AA.

Split Shipments

We may split your order into multiple shipments due to size or quantity. If this happens, you will see multiple tracking numbers on your [my orders] page.

 

Change or cancel order

Order Cancellation

When you place an order on wlmouse.com , we aim to send your package as soon as we can to make sure it reaches you on time. This means there’s a very small window when you’re able to cancel. Orders can only be canceled before shipping. Once a package has been dispatched, orders cannot be changed or canceled. 

Order Address Modification
We do not accept any changes to delivery addresses once a package has been dispatched.

Contact us
For further assistance, please contact us at support@wlmouse.com