Orders are typically processed within 2-3 business days.

If your order contains pre-ordered items, they will usually ship together once all products are in stock.

However, if the pre-order period exceeds 15 days, we will prioritize shipping the in-stock items first.

Orders are shipped using carriers like UPS, Yunexpress, 4PX, DHL, etc., depending on the best available option.

Estimated delivery time from China is 7-15 business days.

Deliveries to remote areas or non-continental U.S. islands may take several additional days.

Delivery times may also be extended due to customs inspections, flight delays, or force majeure events.

We offer worldwide shipping to most countries.

However, we do not ship to U.S. military zones (APO, AP, FPO, AA) or certain PO Box addresses.

Your order may be split into multiple shipments due to size or quantity, with each shipment having its own tracking number.

Orders can only be canceled before they are shipped. Once dispatched, orders cannot be changed or canceled.

We do not support address modifications after the package has been shipped.

For any further assistance, please contact us at support@wlmouse.com.