Privacy policy

DATA COLLECTION

We employ various methods to gather data for enhancing our products and services:

  1. Actively Submitted Information: This encompasses the information you provide while registering and configuring new products, downloading software, participating in online platforms such as forums or communities, responding to surveys, or entering contests. When you reach out to us via calls, emails, or forms on our websites, we use the details you furnish to reply to your queries, communicate with you, or assist you. In case you make purchases through our websites, we may gather data required for order processing, like your shipping address, ordered products, and contact particulars.

  2. Passively Provided Information: As you use our products and services, data might be sent to us, including your hardware model, firmware, operating system version, unique device identifiers, and IP address/location information. On certain occasions, with compliance to applicable laws and your required consent, we may accumulate data grounded in your activities, encompassing settings, configurations, usage patterns, and crash/error reports.

  3. Website Access Information: Upon accessing our websites, and dependent on your opt-in preferences, specific data about your computer or mobile device may be shared with us. This can entail activities performed on our websites, hardware/software types utilized (such as OS or browser), details stored in cookies, IP address, access times, origin of web visits, geographic regions, and accessed web pages. We leverage this information to enhance our understanding of user interests, ultimately refining our websites, services, and products.

USAGE OF COLLECTED INFORMATION

We gather personal information, such as your name, address, and email, when you purchase Gaming mouse products from www.wlmouse.com, forming an integral part of the buying and selling process. While browsing our store, your computer's IP address is automatically received to facilitate learning about your browser and operating system.

Additionally, with your consent, we may use your email for marketing purposes, sending you updates about our store and new products.

COOKIES

WLmouse employs cookies, small data files placed on your devices, like computers, tablets, or mobile phones. The WLmouse store (www.wlmouse.com) is built on the Shopify (www.shopify.com) solution. For comprehensive insights into Cookies, please refer here for further information.

SHOPIFY AND DATA SECURITY

The WLmouse Store (www.wlmouse.com) is hosted on Shopify (www.shopify.com) Inc., furnishing us with an online store platform for your purchases and our services. All data is stored on Shopify's Server (including data storage, databases, and the general Shopify application). Regarding payments, if you opt for direct payment during purchase, all payment information, including credit card details, is encrypted and stored on Shopify's data servers in accordance with Payment Card Industry Data Security Standard (PCI-DSS) protocols. Purchase transaction data is retained only for the necessary duration to complete your transaction, subsequently being deleted.

For additional information, please visit here for Shopify’s Terms of Service or Privacy Statement.

To ensure your personal data's security, we employ reasonable precautions and adhere to industry best practices to prevent any inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.

CONTROLLING AND ACCESSING YOUR INFORMATION

You reserve the right to request updates, deletions, or deactivations of specific information pertaining to you. If certain personal data can't be removed, we will explain the rationale. For those subscribed to marketing emails, you can contact us to cease subscriptions.

Furthermore, you can request information about how your data is processed and shared. Should you encounter inaccuracies in your information, you have the right to rectification. We commit to responding to your review requests within 30 days of receipt.

For any queries, comments, or data-related requests, feel free to reach out via mail at support@wlmouse.com.

DISCLOSURE

We may divulge your personal information if mandated by law or upon violation of our Terms of Service.

CONSENT

When you supply personal data for transactions, credit card verification, order placement, deliveries, or returns, you implicitly consent to its collection and use for the specific purpose. By using this site, you confirm either reaching the age of majority in your state/province or having obtained necessary consent from a minor dependent.

WITHDRAWING CONSENT

In case you wish to withdraw your consent for us to contact you or retain your information, please contact us by mail at support@wlmouse.com after opting in.

THIRD-PARTY SERVICES

Third-party services we utilize will only collect, use, and disclose your information to fulfill the services they provide. However, payment gateways and transaction processors may have their own privacy policies pertaining to information required for purchase-related transactions. We recommend reviewing their policies for clarity on how they handle your data.

Upon departing our site for a third-party website/application, you are no longer governed by our Privacy Policy or Terms of Service.

CHANGES

We retain the right to modify our privacy policy at any time without prior notice. Changes and clarifications become effective upon posting on www.wlmouse.com. Updates will be communicated via the provided email.

CONTACT

Mail: support@wlmouse.com